About us
An independent helping hand for in-car satellite radio
Satellite radio has a lot of moving parts: the receiver, the antenna, the sky and the provider's account. We help drivers make sense of them.
Why RadioSatCare exists
When a car radio stops playing, it is rarely obvious who to ask. Is it the receiver? The antenna? The account? A single message on the screen can point to any of them.
RadioSatCare exists to take that first, confusing step off your plate. You tell us what you're seeing, and we help you work out the likely cause, what to check and what to say to your provider or installer, so you only have to explain it once.
We are an independent assistance service. We don't operate satellite networks, sell receivers or run your account, and we are not affiliated with any provider or manufacturer.
At a glance
- What we do
- Guidance on activation, signal, channels and subscription questions.
- What we don't do
- Activate radios, change subscriptions or repair hardware.
- How to reach us
- The enquiry form.
- Our address
- 2222 West Grand River Avenue, OKEMOS, MI 48864
How we work
Four working principles
- 01
Say what we are
We're an independent service. We say so on every page and never present ourselves as your provider.
- 02
Say what we can't do
Each guide lists its limits. If something is outside what we can do, we tell you at the start.
- 03
Ask for as little as possible
We collect only what we need to reply, and never card numbers or account passwords.
- 04
Leave you in control
You make the decisions about your plan and your equipment. We help you make them with the facts.
How we handle your enquiry
Your enquiry goes straight to our team's inbox and is used only to reply to you. This website keeps no copy of it. The privacy policy explains what we keep in our inbox, for how long and how to ask us to delete it.
- Sent over an encrypted connection to a mailbox only our team can open
- Never sold, and never used for marketing
- No card details or passwords collected, ever
- Deleted on request or after our retention period
Not sure where to start? Tell us what the radio is doing.
Send a short enquiry or call. We'll reply with practical next steps and tell you honestly what we can and can't help with.